Help and operations
Synquestra support
Get help
Email support@synquestra.com with your workspace name and a non-secret error or receipt reference. Never email passwords, access tokens, card details or provider secrets.
Publishing incidents
Keep the failed job in the Control Centre and include its safe failure reason. Synquestra preserves attempts and Publication Receipts so support can investigate without erasing the audit trail or creating duplicate posts.
Security reports
For a suspected vulnerability or credential exposure, use the reporting instructions on the Security page and avoid adding sensitive evidence to ordinary support tickets.